Most visits go smoothly, with reviewers naming Javid, Angel, and Junior as dependable techs who fix problems quickly and clean up after themselves. Downside: multiple complaints about missed appointments with no communication, inflated quotes that water department staff found unreasonable, and one contractor claims 67 days unpaid for completed work.
Recent shift: No clear recent improvement or decline; positive five-star reviews and repeat customers appear alongside complaints spanning the past two years.</recent_shifts> </invoke>
Long-standing customers praise Generac installations and repairs handled by Chris and his team, with five-star reviewers noting responsiveness and reliability. One older complaint mentioned poor driving, but recent reviews (last year) consistently highlight professional work and family-business care.
Reviewers experience quick scheduling, knowledgeable technicians who explain their work in plain language, and follow-up calls the next day. Named electricians-Steve, Carlos, Daniel, Kevin, Robert, Randy-appear consistently across jobs ranging from outlet repairs to EV charger installations, all delivering the same polished service. The owner (Steve) handles complex quotes himself and works alongside his team, setting a standard that carries through the entire operation.
Staff and owner earn consistent praise for friendliness and helpfulness across both recent and older reviews. Limited review volume restricts detailed insight into workmanship or technical specifics.
Last updated 2026-07-20