26 low data
CSA Electrical Sales
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Residential ElectricianLighting Installation
Pro-Tech Air Conditioning & Plumbing Service
Commercial ElectricianGenerator InstallationResidential Electrician
- Services
- Commercial Electrician, Generator Installation, Residential Electrician
- Reviews
- 1184
What recent reviews say
Strong ratings mask serious cracks in execution. While some technicians deliver professional, timely work on AC installs and simple repairs, reviewers report recurring failures: multi-week unresolved service calls, no-shows after confirmation, inflated pricing (plumbing quoted at $900-$1200 for work done elsewhere for $225), poor installation (drain pans not level, broken hardware, permitting gaps), and a stated culture shift toward commission-driven upselling rather than honest repair. Several long-term customers abandoned the company after years of maintenance marked them as easy marks for unnecessary replacements.
Recent shift: Within the last 1-2 years, multiple reviewers report a shift from reliability to sales-driven operations. Long-term customers (using the company 5+ years) note the transition happened after alleged ownership change, with maintenance staff now incentivized by commission and maintenance visits reduced to 5 minutes. Recent one-star reviews cite worsening follow-up (no-shows, unresolved mold/humidity issues left dangling) and pricing that reviewers describe as "beyond competitive" and "scam" level.
Praised for
- fast installation and next-day scheduling
- skilled technicians on individual jobs
- professional and friendly staff
- responsive to drainage issues
Watch-outs
- high-pressure sales tactics and commission conflicts
- overpriced service calls and repairs
- poor communication and no-shows
- installation quality issues and warranty gaps
- faulty diagnoses pushing unnecessary replacements
skilled-staffresponsiveno-showoverpricedpoor-communicationhidden-fees
Best for: straightforward AC installations where crew professionalism matters and timeline is tight
Think twice if: you need ongoing repair support, require transparency in pricing, or want to avoid high-pressure sales; no-shows and long follow-up waits are documented patterns
Strengths
- next-day installation availability
- licensed with published certifications
- technicians praised individually for professionalism
Worth knowing
- Technicians named positively: Marcel, Brandon, Jordan Darby, Angel, Matthew Holmes, Nick; one technician suspected of sabotaging systems to trigger sales
- installations cited as incomplete or faulty: drain pans not installed level, breaker boxes installed with known broken hardware, AC units dead within a day, mold growth post-install, Nest thermostat integration failed
- permitting issues: work completed without permits filed; inspector expressed surprise at installation quality
- membership program marketed as 'scam' by reviewers; filters not included as advertised
- service calls quoted high: $1625 for plumbing snaking (reduced to $1300 with membership after complaint), $900-$1200 for toilet work done elsewhere for $225, $4000 labor-only estimate for coil replacement with no itemization
What reviews say by service
- Residential Electrician
- breaker panel installed with defective hardware; inspector-quality concerns noted by technician
- Generator Installation
- no review evidence
- Commercial Electrician
- no review evidence
How it compares
- Rated 4.9 against a 4.57 average across the 34 commercial electrician businesses listed here.
- Has more Google reviews than 93% of the businesses in this directory.
How we scored this
Ranking Method Star rating 93
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30
Rating breakdown
5
1127
4
29
3
3
2
5
1
20
Common questions
- How quickly can they install a new AC unit?
- Reviewers report next-day scheduling and one-day installations when approved for financing; one confirmed Saturday install completed same day by technicians Marcel and Brandon.
- What service areas do they cover?
- Their website claims service in Altamonte Springs, Apopka, Astatula, Baldwin Park, Bunnell, Casselberry, Celebration, and Clermont, plus the Lake Mary location.
- Are their pricing quotes itemized?
- Reviewers report difficulty obtaining itemized breakdowns; one plumbing charge of $1625 came as a single-line receipt; a $4000 estimate for coil labor had no itemization.
Similar electricians nearby
47 low data
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Every recent reviewer gave five stars. Callers praise same-day callbacks, quick scheduling, and arrival times kept. Jobs range from outlet installation to panel replacement and EV charger repair; staff explain the work clearly and clean up fully before leaving. One caller had faulty wiring from a previous electrician fixed at no extra charge. Family-owned and licensed, they serve Lake Mary, Sanford, and surrounding areas with consistent professionalism and fair rates. No complaints emerged across the 19 reviews reviewed. Staff are described as knowledgeable, honest, and genuinely invested in solving problems rather than upselling.
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