Most recent jobs went smoothly with quick dispatch and fair pricing, but older complaints document serious issues including unsafe installations and price surprises. Staff named include Jimmy (owner), Andrew/Jim, Jacob. Inconsistent execution across jobs makes this a higher-risk choice.
Based on limited recent reviews, so treat this as low-confidence.
Recent shift: Pattern of improvement: recent reviews (within 4 years) consistently positive on speed and pricing; older complaints (8+ years) document serious safety and billing failures. Recent work may reflect ownership or staff changes, but safety track record remains a concern.
Recent reviews are sparse and split. Praise centers on named staff (Monica, Mark Bryson) and their professionalism; complaints target phone communication and driver conduct. Evidence is thin for evaluating current service quality.
All 12 reviewers gave five stars, citing quick quotes, prompt scheduling, and on-time completion. Named staff Greg and Jason stand out for expertise and responsiveness; customers repeatedly mentioned competitive prices paired with high-quality finishes, code-compliant work, and courteous updates during jobs.
Most jobs come back on time and diagnosed quickly, with technicians like Kevin and Michael earning specific praise for patience and thoroughness. Scott (the owner) wins repeat calls for his honest advice and hourly pricing, though one caller reported him dismissive and unwilling to listen during a follow-up phone inquiry.
Last updated 2026-07-20