Review evidence is limited. ConvergCom's website lists data center design, structured cabling, and wireless networking services across Florida and nationwide, with claimed operating history exceeding three decades. No recent review text is available to assess service quality or customer experience.
Based on limited recent reviews, so treat this as low-confidence.
Limited review evidence available. The business holds Florida contractor licensing and claims over 40 years of operation, serving residential and commercial customers across Central Florida with electrical installations, lighting systems, and system inspections.
Most visits are smooth and quick: technicians arrive promptly, explain work clearly, and complete jobs to spec without delay. The team tests installations, documents work with photos, and stays late if needed. One 1-star review exposed recurring internal problems: staff turnover, incomplete handoffs between electricians, and a billing error that the owner handled poorly by blaming the customer and threatening to refuse future work. Praising named technicians like Ken, John, William, and Greg appears often. Outlet installation, circuit work, and EV charger fitting are consistently praised. Pricing is positioned as fair and sometimes lowest among bids. The single serious complaint flagged weak communication when staff errors occurred and no accountability from management.
Frank Gay's best work comes from individual technicians who diagnose quickly, explain steps clearly, and finish jobs the same day. Yet the company struggles with follow-through: customers report warranty denials after promises were made, subscription charges buried in quotes, and delayed responses when something goes wrong. Electricians and plumbers like Jose, Alex, and Sergio earn consistent praise for skill and politeness. The real friction emerges after the sale-when warranty claims stall, billing departments prove unreachable, and management does not return calls about problems they caused.
Last updated 2026-07-20